Associate Software Engineer - Customer and Commercial (swa)

swa    TX-Dallas    2024-08-11

Job posting number: #137590 (Ref:R-2024-45536)

This Job Posting is Expired.

Job Description

Department:

Technology

Our Company Promise


We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Job Summary

All of Southwest’s People come together to deliver on our Purpose; Connecting People to JOB IS FROM: italents.netVIEWwhat’s important in their lives through friendly, reliable, and low-cost air travel. The Associate Software Engineer delivers on our Purpose by joining the Customer360 Team, championing Salesforce applications that provide a 360-degree view of Customers and their Southwest journey. This role enhances the Customer Experience by providing more ways to connect with Southwest through personalized self-service experiences. The Associate Software Engineer looks forward to the opportunity to join a dynamic and growing Team, where they’ll use their analytical skills to help drive the future of Southwest’s Technology.  

 

Additional details: 

  • This role is offered as a remote workplace position, which may require travel for training, meetings, conferences, etc. Outside of those required visits, the majority of your working time may be spent in a remote location, away from our Corporate Campus. Please note, while this is a remote position, there is a limited group of states or localities ineligible for Employees to regularly perform their work. Those ineligible locations are: Alaska, California, Colorado, Delaware, Illinois, Iowa, Maryland, Massachusetts, Montana, New Hampshire, New Jersey, New York, North Dakota, Oregon, Pennsylvania, South Dakota, Vermont, West Virginia, Washington and Wyoming 

  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available 

 

Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.  

Responsibilities

  • Apply knowledge and skills of software development and testing to solve a range of problems

  • Leverage knowledge to inform technical and non-technical requirements to apply to Business domain fundamentals

  • Maintain understanding of current technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups

  • Troubleshoot program and system malfunctions to restore normal functioning across environments, including production

  • Evaluate code to ensure that it is valid, is properly structured, and meets industry standards

  • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints

  • Contribute to Team-level technical discussion and decisions and identify opportunities for Team improvement

  • Follow agile delivery processes to drive work and has a sense of urgency about getting work completed

  • May perform other job duties as directed by Employee's Leaders

Knowledge, Skills and Abilities

  • Proficient knowledge of software development methodologies, practices, concepts, and technologies

  • Ability to apply knowledge and skills of software development and testing to solve a range of problems

  • Proficient knowledge of at least one required programming language

  • Ability to communicate and negotiate with various Technology or partner Teams

  • Ability to analyze large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis into viable solution recommendations

  • Ability to take on multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work

  • Ability to develop, present and effectively communicate ideas and strategies to a variety of audiences

Education

  • Required: High School Diploma or GED
  • Required: Bachelor's Degree in Business, Engineering, Computer Science, or Information Systems, or related field; or equivalent formal training

Experience

  • Required: Entry level experience, developing skills and knowledge in software engineering

Licensing/Certification

  • N/A

Physical Abilities

  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits:

Competitive market salary from $84,350.00 per year to $93,700.00 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you’ll love:   

  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents (including pets)
  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
  • Explore more Benefits you’ll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

Southwest Airlines is an Equal Opportunity Employer.
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Employer Info

Job posting number:#137590 (Ref:R-2024-45536)
Application Deadline:2024-09-10
Employer Location:swa
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