Data Operations Analyst (Franklin Templeton)
Job posting number: #148220 (Ref:858931)
Job Description
At Franklin Templeton, we’re advancing our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we provide opportunities to help you reach your potential while helping our clients reach theirs.
Come join us in delivering better outcomes for our clients around the world!
The Data Operations Analyst (DOA) provides support for FTS operations teams by monitoring and resolving issues within the Data Integration Enterprise Service Bus (ESB). The DOA ensures the crucial FTS data is available and accurate as it flows into the ESB for storage and then flows onto the consuming systems (i.e. Dimension, Charles River, PMA) The DOA will log and resolve any data, functionality, and/or system issues reported, track issues for
further trend analysis and identify root cause and provide proposed resolutions, provide recommendations. The DOA will work with the FTS System Support team to resolve more complex data related issues as well as provide data related reporting to the Data Governance teams.
What are the ongoing responsibilities of the Data Operations Analyst?
Monitor the FTS dashboard for the Data Integration layer, ensure data feeds are meeting SLA's ensuring complete and timeous delivery of data.
Ensure resolution of all data processing exceptions
Ensure that errors are properly communicated to the appropriate operational groups from the workflow monitor.
Track and identify trends for review with operation groups to identify root cause, propose resolution, provide recommendations, conduct system test to validate the fixes prior to implementing changes.
Partner with technical groups to monitor, troubleshoot and resolve errors from any system interfaces to the investment management systems.
Research, analyze and solve problems related to ESB data and any data services.
Maintain control procedures and perform data integrity audits as necessary in order to ensure the accuracy and integrity of data.
Track, identify trends, and engage the appropriate supports and vendors to resolve issues.
Keep a current understanding of the appropriate group workflows (PM, Trading, Operations, Compliance) and ensure that changes are appropriately reflected in the ESB.
JOB IS FROM: italents.netVIEWAnalyzing new, incoming data requests.
In conjunction with Data Support SMEs, determine best sources of data to meet reporting requirements.
Create ad hoc and scheduled reports.
Coordinate testing of reports with Business teams.
What ideal qualifications, skills & experience would help someone to be successful?
Bachelor’s degree
1-2 years’ experience in Investment Management and Operations
Solid understanding of financial markets, standard asset classes, and various security types
Experience with relational databases and administration of system.
FTS Systems Experience
Enterprise Service Bus capabilities
Experience with system automation, system development, workflow design analysis, and data analysis
Experience with business intelligence software and reporting tools.
Experience in a global team
Strong written, verbal and interpersonal communication skills
Strong analytical skills and attention to detail
Working hours: Rotational shifts from 9:00 am to 6:00 pm or 5:00 pm to 2:00 am
Experience our welcoming culture and reach your professional and personal potential!
Building teams with diverse skills, backgrounds, and experiences has always been important to us. Cultivating an inclusive culture where employees feel safe to share their voices is not only beneficial for our people, but also drives innovation and enables us to deliver better client outcomes. So, no matter your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We will provide you with tools, resources, and learning opportunities to help you excel in your career and personal life.
We want our employees to be at their best. By joining us, you will connect with a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for staying physically and mentally healthy, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have you covered.
Learn more about the wide range of benefits we offer at Franklin Templeton in Poland
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.