Documentation Specialist and Content Strategist (Software Engineering Institute)

Job Description

About the role

CERT is part of the Software Engineering Institute (SEI), a federally funded research and development center at Carnegie Mellon University in Pittsburgh, Pennsylvania. We engage in state-of-the-art research and development, and provide robust programs focused on ensuring that software developers, internet security experts, network and system administrators, and others can resist, recognize, and recover from attacks on networked systems.

The Threat Analysis Directorate (TAD), is a group of security experts focused on advancing the state of the art in cybersecurity and AI security at a national and global scale.  Our tasks include vulnerability discovery and assessments, evaluation of the effectiveness and robustness of AI systems, exploit discovery and reverse engineering, and identifying new areas where security research is needed. We participate in communities of network defenders, software developers and vendors, security researchers, AI practitioners, and policymakers. TAD is looking to augment the team with a content strategist and documentation specialist that is passionate about communicating results and best practices with the broader community.

What you’ll do

• You will be responsible for the development of technical materials for various internal and external publications including but not limited to vulnerability notes, best practices, instructional guides and course content, web and marketing content, and functional design specifications.

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• You will work with teams of software developers and security researchers to document common analyst workflows and derive future requirement for tools developed by the team .

• You will produce and update software code release notes for tools developed by the team.

• You will assist with the development of communication strategies internal to TAD as well as in conjunction with various external stakeholders.

• You will be expected to function within cross-domain teams, learn new skills, and technologies as necessary, and solve meaningful problems through technical innovation.

Who you are

• Communication and Collaboration: You are an exceptional communicator and can interact collaboratively and diplomatically with customers and colleagues at all levels of experience and knowledge. You grasp the big picture, direction, and goals of an effort while having the natural ability to dig into the details on problems and provide support and direction.  

• Independence and Proactivity: You have excellent organizational, analytical, reasoning and problem solving skills. You can work independently and can meet deadlines while balancing competing priorities. You display a willingness to assume responsibility and exercise good judgment. 

• Organization and Leadership: You are confident in developing effective processes, practices, and infrastructure to successfully support people and projects. You are able to multi-task in a fast-paced, collaborative environment. You maintain accurate and detailed records. 

• Continuous Improvement: You are self-motivated and you are always working to learn new skills. You naturally look for ways you can improve your work environment, even when that means challenging the status quo.  

Other requirements

• You have a bachelor’s degree and 1-3 years of related experience. Technical Writing degree preferred.

• You have a willingness to travel to various locations to support the SEI’s overall mission. This includes sponsor sites, conferences, and offsite meetings on occasion. (10%)

• You will be subject to a background check and obtain and maintain an active Department of Defense security clearance.

• Applicants for this position must be currently legally authorized to work for CMU in the United States. CMU will not sponsor or take over sponsorship of an employment visa for this opportunity.

Why work here?

• Join a world-class organization that has significant impact on software.

• Work with cutting edge technologies and experts to solve tough problems for the government and the nation.

• Get 8% monthly contribution for your retirement, without having to contribute yourself.

• Get tuition benefits to CMU and other institutions for you and your dependent children.

• Enjoy a healthy work/life balance with flexible work arrangements and paid parental and military leave.

• Get access to university resources including mindfulness programs, childcare and back-up care benefits, a monthly transit benefit on WMATA, free transportation on the Pittsburgh Regional Transit System.

• Enjoy annual professional development opportunities; attend conferences and training or obtain a certification and get reimbursed for membership in professional societies.

• Qualify for relocation assistance and so much more.

Location

Job Function

Position Type

Full time/Part time

Pay Basis

More Information: 

• Please visit “Why Carnegie Mellon” to learn more about becoming part of an institution inspiring innovations that change the world. 

• Click here to view a listing of employee benefits

• Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. 

• Statement of Assurance