Family Time Coordinator (Social Service Assistant) (Oregon State Government)

Job Description

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The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! Join us in making a difference! If you have a passion for strengthening families and helping others, imagine the fulfilling opportunity of helping families create lasting memories and quality time together. As a Family Time Coordinator, you'll play a vital role in supporting families, assisting caseworkers, and handling administrative duties.  You will have the potential to contribute positively to people’s lives every day.

We are seeking a Family Time Coordinator (Social Service Assistant) to join our Corvallis Child Welfare team.

Summary of Duties

As an employee working within the Child Welfare Program, you will have an opportunity to make a meaningful difference in the lives of Oregon’s most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer, healthier, experience less trauma and achieve a greater well-being.  

As a Family Time Coordinator, you will:

• Ensure the safety and well-being of people during supervised Family Time and while in transit.

• Gather, review, and document information from multiple resources to help prepare custom Visit and Contact Plans that are unique for each family.

• Meet with parents, children, family members and caregivers to review the Contact Plan, family time agreements, expectations, and guidelines.

• Schedule, facilitate and supervise family time visits between children, parents, and family members.  This may be in an office or community setting. 

• Document Family Time in the agency’s electronic records system and communicate as needed to caseworkers, supervisors, resource parents, and family members. 

• Transport children and/or adults to visits, medical appointments, social services, school, or other agency related appointments as required.

• Collaborate with Caseworkers to assess level and location of family time supervision on an on-going basis.

Minimum Qualifications

• One year experience assisting professionals in one or more specialized social programs such as family services, children services, senior services, mental or developmental disability services, substance abuse programs, juvenile corrections programs, or occupational skills programs; OR

• Possession of a current certification in Child Development, Early Childhood Education, Addiction Counseling Preparation, or Juvenile Corrections; OR

• 45 quarter hours, or 30 semester hours of college course work in sociology, psychology, early childhood education, criminal justice, human services, juvenile corrections, or occupational skills training; OR

• An associate’s degree in a field not closely related to Social Work/Human Services and six months of human services related experience (i.e., work providing assistance to individuals and groups with issues such as economically disadvantaged, employment, abuse and neglect, substance abuse, aging, mental or physical disabilities, juvenile prevention, health, cultural competencies, and/or inadequate housing).

Essential Attributes

We are looking for candidates with:

• Knowledge of child development, crisis intervention, conflict resolution, behavior management and trauma impact.

• Experience working both independently and within a team.

• Experience using critical thinking skills to make quick decisions while maintaining a professional and collaborative posture.

• Experience articulating observations and communicate effectively both orally and in writing.

• Experience conducting work that requires attention to detail, particularly when creating or reviewing documents.

• Experience mentoring and engaging with families to identify and implement strategies for successful client engagement.

• Experience in embracing a willingness to explore and understand diverse individuals, their personal experiences, and cultural backgrounds.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

Note: “The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.”

Working Conditions:

• Work Locations: Offices, homes of participants, and community sites.

• Travel: Occasional travel for meetings, trainings, and other case related activities. This includes required occasional overnight travel.

• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.

• On-Call: You’ll be part of a rotating on-call schedule that includes evenings and weekends.

• Physical Requirements: Frequent physical activity, including lifting up to 50 pounds and assisting children with car seats.

• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. 

• A valid driver’s license and acceptable driving record are required for this position.  

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package.

• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.

• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.