Staff Software Engineer - .NET/AWS (cba)

Job Description

• You are collaborative and enjoy solving analytical problems to help our team to reach highest potential

• We are a team of big thinkers who are engineering the future of banking

• Together we will build tomorrow’s bank today, using world-leading technology and innovation

Do work that matters

Retail Technology Integrated Channels (IC) provides end-to-end technology for our customer facing channels: Customer Service Network (Branch), Contact Centres, Collections, Retail Marketing and Regulatory Compliance.

We support over 10,000 front-line employees as they provide state-of-the-art service to the Bank's customers using critical services such as ATMs, Branch Technology, Contact Centre Technology, Sales systems, as well as Customer Feedback technology and Digital Marketing Capabilities.

Building a brighter future for all for our team means delivering market-leading business and technology experiences as well as supporting the operations of our customer businesses. Our team takes a product management and design excellence role, liaising with business stakeholders and working closely with technical project teams to deliver new features and functionality.

See yourself in our team

You’ll be part of the Simple Better Collections Crew. This crew is replacing existing Collections systems with a modern vendor-provided Collections application that can be integrated into the Group resulting in ecosystem simplification. We do this through building next gen digital solutions using BIAN and BaaS microservices architecture.

Our Simple Better Collections team is leading the delivery of a major transformation program on how the Bank collections processes work through the implementation of a greenfield new system. We serve a large base of bank agents who interact directly with our customers. We go beyond a passion for technology, creating reliable and highly secured platforms, data integration and APIs at a unique scale. And you could be a part of that journey.

As a Staff Engineer, you’ll be responsible for leading, promoting continuous improvement, developing technical roadmaps, and improving the quality of technical solutions by implementing industry best practises. You'll also work closely with other technical leaders and product owners to document new changes and drive various initiatives. It will be key that you will be a contributing to technology stack and instrumental to shaping the technical capabilities as well are uplifting engineers around you. Also, you’ll be involved in all aspects of the delivery from solution design and development to production rollout.

We’re interested in hearing from people who:

• Owns and develops technical strategy as well as overseeing medium to complex engineering initiatives.

• Leads the development of strategic programs of work, including Proof of Concept developments.

• Designs and delivers innovative technical solutions to strategic business problems.

• Collaborates with engineers to build and deploy multiple technology solutions that will help in defining current and future states, as well as the roadmap.

• Have demonstrated experience in translating the project vision into actionable plans.

• Utilises strong understanding of core business and technical strategies to deliver best business outcomes through technical implementation.

• Are constantly thinking outside the box and breaking boundaries to solve complex technical problems.

• Constructively challenges the status quo while influencing stakeholders at various levels.

Tech Skills:

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure with some of these will set you up for success in this team:

• Expertise with the technologies like C#, ASP.NET, .NET Core

• Hands-on experience with AWS Cloud, Solution Design and Architecture

• Sound knowledge of large-scale distributed systems, Microservices, and Rest API Integration

• Experience with DevSecOps and CI/CD pipelines – TeamCity, GitHub Actions 

• Databases - NoSQL, Mongo DB, Aurora DB

• Monitoring and observability tools - Splunk, Grafana, Observe, CloudWatch, AppDynamics

• Any experience with the following would be great - integration using Kafka, AWS MSK, Banking / Payments Collection domain

Working with us:  

Whether you’re passionate about customer service, driven by data, or called by creativity, a career with us is for you.

We support our people with the flexibility to balance where work is done with at least half their time connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive, and flexible workplace with flexible work locations. We’re looking for people who truly live our values: Care, Courage and Commitment and we’ll offer you great opportunities to develop your career with us.