Community Partner Coordinator (Program Analyst 1) Bilingual English/Spanish Preferred (Oregon State Government)

Job Description

Initial Posting Date:

09/24/2024

Application Deadline:JOB IS FROM: italents.netVIEW

10/08/2024

Agency:

Department of Human Services

Salary Range:

$4,138 - $6,322

Position Type:

Employee

Position Title:

Community Partner Coordinator (Program Analyst 1) Bilingual English/Spanish Preferred

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! If you are a self-starter that likes to creatively problem-solve, enjoys creating working relationships with community partners, and are dedicated to work from start to finish to see a project through, this may be the career for you! We are seeking a Community Partnership Coordinator (Program Analyst 1) to join our Grants Pass Self Sufficiency team.

Summary of Duties

The Community Partnership Coordinator (CPC) works throughout the district representing the Self Sufficiency and Child Welfare Programs, as well as bringing back information and resources to share with all the ODHS agencies. Time spent outside the office will be significant as the employee participates in community meetings and planning sessions, seeking resources for customers, and providing presentations on ODHS programs/services.

The Community Partnership Coordinator focuses attention and development around key areas:

• Cultural Competence & Cultural Humility
• ODHS Core Values
• Customer Service
• Collective Impact
• Coordination & Liaison
• Contract Negotiation

Your duties at a glance:

As a Community Partnership Coordinator, you will:

• Provide coordination and liaison services between multiple partners and department staff within the local branch and/or district. 
• You will represent the agency and it’s various and diverse programs in a variety of community settings serving diverse populations.
• You will be responsible for developing and maintaining effective and positive working relationships with program service providers, social service providers, community and faith-based organizations and agency staff. 
• You will be responsible for advocating for ODHS clients, problem solving as necessary, to facilitate and/or enhance access to services by ODHS clients as they seek economic stability.
• You will recommend program or service delivery changes based on research and outcome measurement.
• Provides program and operational support to the Branch Operations Manager and Program Manager as needed. 
• Researching and developing, MOU’s and space agreements, resources, and potential providers.
• Assists in monitoring and tracking of MOU’s and space agreements.

Minimum Qualifications

• A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, or a degree related to the agency program that demonstrates the capacity for the knowledge and skills, OR

• Any combination of experience or education equivalent to three years technical-level experience that typically supports the knowledge and skill requirements listed for the classification.

• Bilingual English/Spanish Preferred (but not required)

A complete (long version) resume or application with job duties for each role listed is the best way to show that you meet the minimum requirements or possess transferrable skills for this position. Your application or resume will also be used in determining what pay salary step you fall in with the pay equity assessment if you are the successful candidate.

Essential Attributes

We are looking for candidates with:

• Experience working in the community and in an environment with a high level of integrity.

• Communication skills:  Communication is the foundation of community engagement. Strong verbal and written communication skills, as well as the ability to listen actively and empathetically. Technical writing skills with the ability to adapt to different audiences, contexts, and formats, such as online platforms, MOU’s, protocols, space agreements, public events, or community forums. The ability to convey clear and compelling messages, ask relevant and respectful questions, and provide constructive and timely feedback.

• Cultural competence: Awareness and appreciation of the diverse cultures, values, beliefs, and perspectives that exist within and across communities. Demonstrates the cultural competence to understand and respect the differences and similarities among different groups of people, and to avoid stereotypes, biases, and assumptions. Cultural competence also involves being open to learning from others, acknowledging one's own limitations and blind spots, and seeking feedback and guidance from cultural experts or representatives.

• Relationship-building skills. Relationship-building skills in this shared power position means the ability to establish and maintain trust, rapport, and mutual respect with various stakeholders, such as community members, partners, funders, or policymakers. Demonstrates relationship-building skills to create and sustain a network of allies and supporters who can collaborate and cooperate on common issues and goals. Relationship-building skills also involve being able to identify and leverage the strengths, resources, and opportunities of each stakeholder, and to address and resolve any conflicts or challenges that may arise.

• Facilitation skills.  Facilitation skills are the ability to design and deliver engaging and effective processes and activities that enable participation, dialogue, learning, and action among different stakeholders. Demonstrate facilitation skills to create a safe and inclusive space where everyone can share their ideas, opinions, and experiences, and where diverse perspectives can be heard and valued. Facilitation skills also involve being able to manage group dynamics, encourage creativity and innovation, and foster consensus and commitment.

Preference will be given to candidates that are bilingual in Spanish and English.

Attention all candidates! Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Working Conditions

• Regular contract with ODHS staff, partners, providers, stakeholders, and customers in person and over the telephone. 
• Time spent outside the office will be significant as the employee participates in community meeting and planning session, seeking resources for customers, and providing presentations on ODHS programs/services. May include customer’s homes and other public sites such as schools, businesses, other agencies, and partner sites.
• The employee may be exposed to and need to deal with issues/situations. 
• This position may include working a flexible schedule that could include evening and/or weekends.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans’ preference:

• Veterans’ preference information.
• How to submit your Veteran documents for preference. Please do not attach your Veterans’ preference documentation in the Resume/CV field of your application.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).  
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Michelle Ochoa. If you contact the recruiter, please include the job requisition number: REQ-161429.
• Email: Michelle.l.ochoa@odhs.oregon.gov
• Phone (call or text): 541-952-9928