Manager, Business Intelligence (Comcast)

Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for drawing conclusions, providing consumer insight and making recommendations based on strategic understanding of the data collected through analysis of business intelligence. May manages team including exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.

Job Description

Key Responsibilities:

• Lead BI Strategy: Design, implement, and manage a robust BI framework that aligns with business goals and drives decision-making.
• Data Visualization: Utilize Tableau to build interactive dashboards and visual reports that present complex data in a clear and insightful manner.
• Data Management: Oversee the extraction, transformation, and loading (ETL) processes, and manage large datasets using SQL to ensure data accuracy, consistency, and accessibility.
• Project Management: Coordinate cross-departmental BI projects, ensuring timely and effective delivery. Manage timelines, resources, and stakeholder communication using industry-standard project management methodologies (Agile, Scrum, etc.).
• Collaboration: Work closely with key stakeholders, including executives, data engineers, and analysts, to understand business needs and translate them into BI solutions.
• Team Leadership: Mentor and manage a team of BI analysts and developers, fostering a culture of continuous improvement and innovation.
• Performance Monitoring: Develop key performance indicators (KPIs) to measure the success of BI initiatives and ensure that insights are driving business growth.
• Data Governance: Implement best practices for data security, integrity, and governance, ensuring compliance with organizational and legal standards.​

Required Skills & Qualifications:

• Expertise in Tableau: Extensive experience in building advanced dashboards and reports in Tableau, with a strong understanding of best practices for visualization and storytelling with data.
• SQL Proficiency: Strong command of SQL, including complex queries, optimization techniques, and experience working with large datasets across relational databases (e.g., MySQL, PostgreSQL, SQL Server).
• Project Management: Proven experience in managing BI or data-driven projects from concept to completion. Knowledge of project management tools and methodologies such as Agile, Scrum, or Kanban is essential.
• Leadership & Communication: Strong leadership and team management skills. Ability to communicate complex data insights to non-technical stakeholders and senior leadership.
• Problem-Solving Skills: Analytical mindset with the ability to tackle complex data challenges and provide clear, actionable recommendations.
• Technical Tools: Familiarity with other BI tools and data platforms is a plus (e.g., Power BI, Python, R).
• Education: Bachelor’s degree in Computer Science, Data Science, Information Systems, Business Administration, Mathematics, or a related field. A Master’s degree is a plus.

Preferred Qualifications:

• Experience with cloud-based data warehouses (e.g., Snowflake, AWS Redshift, Google BigQuery).
• Certification in JOB IS FROM: italents.netVIEWTableau or Project Management (e.g., PMP, PRINCE2).
• Experience in ETL tools and processes.
• Data Science/Machine learning/AI experience is a plus

Core Responsibilities:

• Develops business requirements, assesses current reporting capabilities and makes recommendations for improvement.
• Creates actionable insight and understanding, through the analysis of both quantitative and qualitative data, building recommendations that directly address business objectives.
• Identifies possible conflicts with the strategy and recommends cost-effective alternatives.
• Conducts full analyses of changes impacting customers and operations and ensures impacts are accurately integrated into forecasts.
• Carries out post-event analyses to validate forecast assumptions and identifies all additional factors associated with changes.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Business Intelligence (BI), Leadership, People Leadership, Results-Oriented, Snowflake Data Warehouse, SQL Query Development, Tableau (Software)

Compensation

National Pay Range: $80,117.62 USD-$187,775.67 USD

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.