Director, Privacy and Data Governance (Comcast)

Job Description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are looking for a hard-working, collaborative, innovative professional to join our Corporate Legal Data Strategy Team.  This role will report to the Chief Privacy and Data Strategy Officer and will support the Companies’ global programs by providing leadership and direction related to process and governance transformation, as well as program management, in the substantive areas of Privacy, Information and Cyber Security, Data Governance, and Artificial Intelligence (the Digital Ecosystem). You will be part of a cross-functional team and work across all business lines for the Company, collaborating with stakeholders from various operating entities to help us fulfill our goals of unlocking the value of data while adhering to our values of data protection and consumer trust.

Job Description

Core Responsibilities

• Define future-state processes and solutions that our operating entities can use to align programs within the Digital Ecosystem and ensure the successful deployment.
• Reduce variation from existing processes to gain simplification and operational efficiencies.
• Create clearly defined metrics between and among the operating entities to standardize compliance and risk measurements.
• Assist in managing regulatory change management processes to monitor and address changes in applicable laws, rules, regulations and contracts.
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• Interpret company goals into functional goals and develop cross-functional plans, objectives and strategies to implement.
• Assist in managing privacy-related inquiries and privacy rights requests.
• Provide support for budgeting and budget tracking.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Professional Experience & Qualifications:

• 10+ years of experience in program management, process improvement and/or governance functions, some of which needs to have been focused on legal, regulatory and technical issues related to the Digital Ecosystem.
• Experience with risk assessments and Records of Processing Activities. 
• Ability to work effectively with colleagues across varying business lines, management, and operations personnel. 
• Ability to manage multiple projects and meet deadlines with consistently high-quality results. 
• Self-motivated and independent, but able to discern when matters should be escalated and when further guidance is needed. 
• Ability to translate requirements into practical guidance and formulate creative solutions to accomplish Enterprise objectives. 
• Experience coordinating work for a team, providing support for projects, and with technology such as SharePoint. 
• Sound judgment, strong work ethic, excellent problem solving and organization skills, practicality, a focus on business outcomes and flexibility to manage multiple matters simultaneously.
• Certifications (if applicable) – IAPP certifications preferred, but not required.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Skills

Artificial Intelligence (AI), Data Governance, Global Privacy, Privacy Management, Program Management

Compensation

This job can be performed in District of Columbia with a Pay Range of $146,396.69 - $229,576.63

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

10 Years +

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.