Software Engineer (cba)

Job Description

Organization:

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Software Engineer

Location: Bangalore

Business & Team:CTO

Impact & contribution:

Work on design, implementation, and enhancement of ServiceNow solutions, specifically within the HAM and SAM modules.Define and drive best practices for Hardware and Software Asset Management on the ServiceNow platform to optimize the lifecycle of assets and improve cost efficiencies.

Roles & Responsibilities:

• Collaborate with cross-functional teams to gather and analyze requirements, assess the current state of IT assets, and develop roadmaps for improvement.
• Architect scalable, reliable, and compliant asset management workflows, ensuring alignment with organizational goals and regulatory standards.
• Develop and implement integrations between ServiceNow and other systems, ensuring data accuracy and seamless asset tracking.
• Stay current with ServiceNow platform upgrades, new modules, and best practices, ensuring our solution remains up-to-date and highly effective.

Essential Skills:

• 5+ years of hands-on experience with the ServiceNow platform, including at least 2 years specializing in HAM and SAM.
• Proven track record of successful ServiceNow architecture and solution design, ideally within an enterprise setting.
• In-depth knowledge of ServiceNow Asset Management modules, including asset tracking, inventory control, lifecycle management, and software compliance.
• Experience integrating ServiceNow with third-party systems and managing data across multiple sources.
• Strong understanding of ITIL practices and their application within ServiceNow.
• Excellent problem-solving skills and the ability to translate business requirements into technical specifications.
• Outstanding communication skills, with the ability to effectively engage both technical and non-technical stakeholders.
• ServiceNow Certified Implementation Specialist in HAM or SAM (preferred but not required).
• Familiarity with IT Operations Management (ITOM), IT Service Management (ITSM) on ServiceNow.

Education Qualifications:

Bachelor’s degree in Engineering in Computer Science/Information Technology