Principal Software Engineer (SRE & DevOps) (mastercard)

Job Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Principal Software Engineer (SRE & DevOps)

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Program Overview
The Mastercard Builders’ Enablement Team in Mastercard’s Architecture & Technology division empowers 6000+ Engineers around the globe. This team leads the way to deliver a great developer experience and enables engineers to deliver innovative payment solutions for hundreds of millions of customers. We do this by building and operating a holistic set of services and tooling focusing on:
• Application Frameworks & Bootstrapping
• Standard CI/CD Pipelines, Developer Tooling & Environments
• Cloud agnostic Declarative provisioning of infrastructure and application resources
Our services enable engineers to focus on delivering business value from ideation to market. The ideal candidate will help Mastercard developers efficiently build, test, and deliver secure, quality code. Builders Enablement is reshaping the future of development tooling at Mastercard and we are looking for passionate Software Engineers like you to help us deliver on our commitments.


Job Overview (Role & Responsibilities) :
• A passionate and experienced engineering lead with advanced domain knowledge in one or more of the following areas:
o DevOps/CI-CD
o Site Reliability Engineering (SRE) – API's, frameworks
o Cloud Engineering
o Advocate of SRE & DevOps Practices in support of the Builders Enablement Program
• As a SRE Lead, you will lead projects to enable reliability, security, and velocity on our Priceless Platform. You will help to establish & promote SRE practices like observability, and progressive rollouts. With your technical expertise and leadership, you will promote a culture of site reliability, automation, shared ownership, and transparency. An effective communicator, you will work cross-functionally to translate business needs into appropriate engineering reliability.
JOB IS FROM: italents.netVIEW• We want engineering leaders who can raise our bar for technical and cultural excellence. You will focus on the areas of improvising environment with SRE practices and infrastructure automation.

• Own complex problems with dependencies across services and facilitate cross-functional team interactions to drive resolution
• Drive integration of services focusing on customer journey and experience
• Perform regular demos/acceptance discussions in interacting with Product owners
• Provide SRE and architecture guidance to team members
• Lead by example with hands-on approaches to demonstrate engineering excellence
• Act as SME (Subject Matter Expert) for one or more initiatives to deliver an efficient and secure SDLC in Mastercard from the initial ideation to production deployment
• Work as part of a cross-functional and geographically distributed team to make our developer experience awesome
• Resolves problems of diverse scopes as they arise, escalating complex issues where analysis of the situation requires in-depth evaluation and judgement
• Performs implementation to optimize system/platform performance, efficiency, and capacity; may guide others on implementation and troubleshooting activities
• Architect monitoring, logging, and alerting to provide end-to-end observability.
• Tune performance and scalability via load testing, capacity planning, and architectural improvements.
• Enable velocity through agile processes, CI/CD adoption, and fast release cycles.
• Advocate for Mastercard Engineering Principles, Builders’ Enablement development standards, and Corporate Security guidelines


Required Skillsets:
• Experience in managing DevOps tools and its platform for CI-CD.
• Hands-on linux platform experience for managing platform.
• Experience with infrastructure handling for performance under load and peak, and other resiliency and capacity scenarios; conducts performance analysis and tuning of performance test approaches.
• Experienced in configuring and monitoring using Splunk and App Dynamics for log forwarding, application health monitoring, created dashboards, health alert mechanism.
• Better understanding of DevOps principles and best practices.
• Experience with DevOps tools like Enterprise GitHub, Cloudbees Jenkins, SonarQube, Jfrog Artifactory or similar stack.
• Extensive experience in designing and architecture of high availability and disaster recovery of an application and infrastructure in hybrid environment.
• Experience in using code and scripts to provision, configure and manage the underlying infrastructure resources including servers, networks, databases and other components.
• Expertise in using build tools like Maven, Gradle and MS Build for the building of deployable Artifacts from Source Code.
• Practitioner of automation/configuration management, deployment strategies (blue/green, canary, A/B testing, feature flags), and logging and monitoring practices for high availability.


Good to have:
• Experience in Branching, Merging, Tagging, and maintaining the version across the environments using SCM tools like Enterprise GitHub
• Experience with one or more Cloud platforms with a good working knowledge of availability zones, regions, security, Cloud APIs, virtual networking, and the capabilities and offerings of the various providers (e.g., Azure, AWS, and GCP)
• Familiar with knowledge in containerization and associated technologies and can guide others in its use and adoption
• Worked on Linux based systems administration skills in a Cloud Computing and Virtualized environment for vmWare.
• Experience with automation scripts like shell, bash, yaml, groovy, PowerShell etc.
• Familiarity with any of the object-oriented languages and/or functional languages (e.g., Java, Ruby, Bash, Perl, Groovy)
• Good knowledge and experience on Kubernetes and its deployments. Writing Docker files and containerization.
• Good knowledge on configuration management tool Chef and basic understanding of writing cookbooks and executing them on both Linux and Windows systems.

Other Qualification & Broadening Experiences.
• Graduate : BE or equivalent education
• Relevant experience as a technical lead for 14+ years, SRE or DevOps
• Must be detail-oriented, proactive and have the ability to function under pressure independently
• Possesses effective communication skills, both verbal and written, and strong relationship, collaborative skills and organizational skills.
• Willingness and ability to learn and take on challenging opportunities and to work as a member of geographically distributed project team.
Experience in collaborating with internal Development community and providing guidance on moderate to complex operational and engineering activities, spanning multiple geographies and time zones.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.