Senior Staff Data Scientist (cba)

Job Description

Senior Staff Data Scientist – Gen AI, ML

• You are determined to stay ahead of the latest technologies in Gen AI and Data Science!
• We're one of the largest and most advanced Data Science practices in the country
• Together we can build state-of-the-art Data Science models that power seamless experiences for millions of customers.

Do work that matters

As we continue our pursuit of NPS +30 we need to transform the way we engage with our customers and colleagues.  As the Senior Staff Data Scientist within Chief Data and Analytics Office, you will be responsible for the development and delivery of next generation Gen AI Chatbots and AI models supporting the bank to level-up AI adoption. This role involves thought leadership, AI solution design, and designing and developing cutting edge AI models to uplift customer experience.

As the Senior Staff Data Scientist, you will play a pivotal role in ensuring CBA continues to be a trusted leader in the Responsible use of AI. You are passionate about all things related to Data Science, Gen AI and Machine Learning tools, highly technical and enjoy being fully hands-on with coding in Python and R. You will be driving projects and outcomes, being heavily focused on design and implementation of models and monitoring.

You will come with a strong business acumen along with demonstrable experience in using statistics and machine learning and will be part of a high-performing team of data scientists that concentrates on data models to solve data science problems.

See yourself in our team

As a community, our data scientists have diverse backgrounds and industry experience, with state-of-the-art machine learning research and development expertise, and in-depth knowledge of structured and unstructured data in the Bank. We are open-minded, curious and passionate about problem solving and data driven innovation at scale. In CBA we collaborate with universities and start-ups, hold regular knowledge sharing, technical training and external talks which aid in growing the data science community and industry reputation.

We support our people with the flexibility to balance where work is done with at least half your time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work for you.

We are seeking people who are:

• Passionate about building market leading commercial, Gen AI Chatbot, machine learning systems that utilise state of the art Gen AI Solutions.
• Excited about tackling new challenging business problems in Data Science using Gen AI tools.
• Adept with using a combination of commercial and technical Data Science models to find unique solutions in adding strategic value to the business.
• Collaborative in nature to work with product teams, curious enough to solve data problems and courageous in positively influencing senior stakeholders.
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• Natural leaders that enjoy a collaborative environment and want to help foster a positive and inclusive culture that promotes development and growth.
• Constantly thinking outside the box and breaking boundaries to solve complex data science problems.

We are also interested in hearing from people who:

• Can provide technical and thought leadership on emerging Gen AI technologies and the impact they might have towards the strategic objectives of the business stakeholders
• Are interested to coach and nurture junior members of the Data Science team
• Can build and develop ML and AI solution and utilise statistical models to drive business decisions and outcomes
• Can develop and implement Gen AI solutions in collaboration with business representatives and other technical teams, including MLOps teams, Solution Architects and product owners to provide implementable AI and ML solutions and insights to drive engagement and customer satisfaction
• Are experienced in working with large and complex data within a corporate environment, and automating processes
• Have a natural talent to communicate and positively influence a diverse and large group of stakeholders and cross-functional teams

Tech skills:

We use a broad range of tools, languages, and frameworks. We don’t expect you to know them all but experience or exposure to any ML systems and statistical modelling will set you up for success in this role!

• Solid foundations in statistical modelling, Gen AI, Data Science and ML models.
• Proficient in developing and deploying a variety of AI / data science solutions including generative AI, NLP, reinforcement learning.
• Core background in Software Engineering and Data Science streams.
• Highly experienced in coding skills that allow you to build and implement the ML models ideas easily and quickly (R or Python, PySpark, Python, SQL, AWS/ Azure)
• Strong leadership skills to handle the end-to-end Gen AI and ML project delivery and communicate timelines and key milestone to stakeholders and product owners.
• Degree level qualification in Computer Science, Engineering, Mathematics, Statistics or similar subjects.

Working with us:

Whether you’re passionate about customer service, driven by data, or called by creativity, a career here is for you. At CommBank, we advocate and facilitate a culture of inclusion and respect, celebrating all cultures, abilities, genders, expressions of gender and sexual orientation. Read more about our commitment to inclusion and diversity on our careers website.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to recruit people who represent the diversity of our customers and our society. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to send in your application. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We’re determined to make a real difference for Australia’s first peoples. We encourage all interested applicants to apply. If you’re already part of the Commonwealth Bank Group (including BankWest), you’ll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

APPLY NOW to do your best work and live your best life with us!