Senior Data Scientist – Generative AI Specialist (manulife)

Job Description

Senior Data Scientist – Generative AI Specialist

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering with the resources to solve critical problems for the future of our business, which is why we need you. 

What motivates you?

• You obsess about customers, listen, engage and act for their benefit 
• You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 
• You thrive in teams, and enjoy getting things done together
• You take ownership and build solutions, focusing on what matters 
• You do what is right, work with integrity and speak up
• You share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone with: 

•  An advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics, or another quantitative field.
• Minimum of 5 years of experience utilizing data science to solve high-impact business problems, with a specific recent focus on building Generative AI applications. f(Insurance preferred but open to financial industry and tech related)
• Proficiency in statistical analysis, machine learning, and data manipulation techniques, particularly in the context of understanding customers and scaling globally.
• Strong programming skills in languages such as Python, R, or SQL, with experience in prompt engineering and relevant packages like LangChain, LangGraph, AutoGen, Llamaindex and more.
• Practical experience with big data processing frameworks and platforms such as Azure, Databricks, Spark, with a focus on leveraging these technologies for building and scaling Generative AI solutions using Open AI services.
• Excellent communication skills – able to translate sophisticated data science concepts to technical and non-technical partners, specifically within the context of building Generative AI solutions using Open AI services and scaling across Asia.
• Track record of implementing AI solutions into production with tangible business value, particularly related to Generative AI solutions. Eg. Chatbot, sales talking points, product comparisons, knowledge Bot.

Nice to Haves: 

• Ability to build and manage relationships with the key internal stakeholders

On the job you will: 

• Collaborate with Data engineers and IT Subject Matter Experts (SMEs) to understand source data and utilize large datasets to prepare and optimize data for building Generative AI solutions using Open AI services to enhance our products and services and scaling it globally.
• Develop and implement advanced machine learning models to address complex business challenges, leveraging various algorithms and techniques, with a specific emphasis on utilizing Open AI services for building Generative AI solutions.
• Work closely with partners to gather requirements, design data models, and implement tailored solutions.
• Standardize processes, techniques, and tools into best practices for other data scientists.
• Drive the adoption of data and AI driven solutions by influencing and partnering with key stakeholders.
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• Innovate and explore creative methods to source and utilize structured and unstructured data for building data and AI driven solutions. Stay updated on industry trends and advancements in AI/ML, with a specific focus on leveraging OpenAI services to continuously enhance our products and services and scaling efforts.
• Strong ability to generate relevant, actionable insights based on iterative data analysis, translate data-driven output into business language, and to make appropriate recommendations to respective business stakeholders Independently provides analysis on datasets of significant complexity.
• Quickly able to develop enough business insight to connect data sources across multiple diverse and complicated systems. And recommends implementable solutions to (or in collaboration with) business partners. Considers change management in all aspects of their work.
• Has fundamental understanding of the business as a whole, and has started to build a network of people for ideation, info sharing, knowledge.

Financial Literacy and Inclusion

• Leverage activities and communication internally and externally to sustain financial literacy and inclusion requirements from OJK.
• Manage, handle, and coordinate all programs with key stakeholders to maintain the company’s positive reputation.
• Actively participate in OJK’s financial literacy and inclusion programs.

Our commitment to you

• Our mission; to be a part of making Decisions Easier and Lives Better

• A leadership team dedicated to your growth and success 
• A bold ambition and set of goals to be a leader in driving transformation in our industry 
• Our best. Every day. 

Learn more about opportunities with us at jobs.manulife.com    

Every career at Manulife provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today!

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.