Data Scientist (cba)

Job Description

See yourself in our team:

Join our innovative Customer Service Lending (CSL) team where you'll leverage AI to transform banking experiences for millions of Australians. You'll be part of a diverse team developing solutions that range from portfolio management tools for Premier Banking to intelligent automation systems for lending workflows. Your expertise will help shape inclusive, customer-focused solutions across our banking app, call centres, and digital channels.

Do work that matters:

As a Data Scientist, you'll work on high-impact projects such as:

• Building AI-powered tools to help banking professionals better serve their customers

• Developing conversational AI solutions to streamline internal processes

• Creating intelligent automation systems to enhance operational efficiency

• Implementing document processing solutions using machine learning

You'll work with:

• Modern ML frameworks and natural language processing tools

• Cloud computing platforms and enterprise-grade AI infrastructure

• Large-scale customer data sets and diverse document typesJOB IS FROM: italents.netVIEW

• Cross-functional teams including Relationship Managers, lenders, and compliance specialists

Your role will include:

• Designing and implementing AI solutions that balance innovation with ethical considerations

• Mentoring team members and collaborating across the organisation

• Ensuring AI systems meet compliance requirements while delivering customer value

• Contributing to our mission of making banking more accessible for all Australians

Flexible working:

We support our people with hybrid working arrangements, requiring at least 50% of time in office for team collaboration. Additional flexible options include adjustable start/finish times, part-time arrangements, and job share opportunities. We're happy to discuss how these arrangements could work for you.