Security Operations and Engineering Intern, Information Security (NCS) - BCIT (baltimorecity)

Job Description

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE: 4/7/2025

SALARY RANGE: $15.00 - $28.80 HOURLY

BACKGROUND CHECK

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 

PROBATION

All persons, including current City employees, selected for this position must complete a mandatory 6-month probation.

SUMMARY OF POSITION

As an Intern at The Baltimore City Office of Information & Technology on the Security Operations team, our program will:

Provide opportunities for secondary/higher education students to serve as technical interns within the government industry and work alongside experienced IT professionals in an increasingly challenging and fast paced atmosphere.

Interns will obtain feedback from their managers throughout the program, as well as assistance with managing roadblocks along the way. Beginning with virtual orientation, interns will benefit from various aspects of BCIT’s culture.

• 1 on 1 meetings with the Department Intern Manager
• Weekly Chew & Chat Fridays (virtual games & exciting ice breakers)
• BCIT All Staff Meetings
• Learning Opportunities in Field of Interest (When Available)

ESSENTIAL FUNCTIONS

In Security Operations and Engineering, our intern would work with the team performing daily duties as well as on projects, with the following skills being possible areas to learn.

• Vulnerability Management: Participate in reviews of the patch backlog and helping to reducing vulnerability backlog.
• Documentation and Reporting: Assist in documenting vulnerability processes, procedures, and guidelines. This could include creating user guides and standard operating procedures (SOPs). They might also be involved in generating metrics & reports.
• Security Operations: Participate in reviews of service desk tickets to identify backlog of issues that were misclassified resulting in ticket closure without surfacing possible risks to InfoSec.
• Shodan Vulnerability Report: Work on the backlog of external vulnerabilities in the CTAC Shodan vulnerability report. (Creating tickets, remediating CVEs on external servers) using Solar Winds and SSL/VPN review. (This would be a big lift and could take the intern’s entire bandwidth.)

EDUCATION AND EXPERIENCE REQUIREMENTS

• Currently attend a Maryland high school as a junior/senior.
• Currently attend a Maryland higher education institution.
• Graduated from a Maryland high school but currently attend a non-Maryland higher education institution.
• Graduated from a Maryland high school and is currently enrolled or graduated from a career technical training program.
• Available to work a minimum of 20 per week.

KNOWLEDGE, SKILLS, AND ABILITIES\

• Excellent verbal and written communication skills
• Strong interest of security operations and engineering
• Passion for data security and testing
• Must have a strong attention to detail and the ability to meet deadlines
• Must be a team player who prefers a collaborative environment
• Working knowledge of MS Excel

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion.  The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws.  Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Requests for accommodations should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER