Unit Clerk - Acute Cardiology/Cardiothoracic Surgery (ccf)

Job Description

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Unit Clerk - Acute Cardiology/Cardiothoracic Surgery

                        

Location

Akron

                    

Facility

Akron General Medical Center

                     

Department

4200 CV Surg Acute Cardiology-Cleveland Clinic Akron General

                      

Job Code

AK9959

                     

Shift

Days

                       

Schedule

7:00am-3:30pm

                       

Job Summary

USW Bidding Period: 03.20.25 - 03.25.25

                         

Job Details

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community and treat our patients as family.   

Akron General’s 4200 Unit is a Complex Cardiovascular Unit that serves a diverse population, with patients recovering from open-heart surgeries, amputations, lung operations, heart attacks and other critical medical concerns. As a Unit Clerk in this department, you will greet newly admitted and transferred patients, helping facilitate a healing and supportive environment. You will coordinate communication between patients, families and healthcare staff to enhance unit functioning and organization. In this role, you can also explore professional development opportunities to enhance your skills, advance to higher positions or seek further education. 

A caregiver in this position works days form 7:00AM – 3:30PM. 

A caregiver who excels in this role will:   

• Perform administrative and clerical duties.  
• Conduct an in-person greeting and welcome newly admitted and transferred patients to the unit.  
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• Communicate with and facilitate communication between patients, families, other departments and healthcare team members regarding patient care.  
• Assist with processing patient admissions, transfers and discharges.  
• Provide concierge service to assist patients and families with wayfinding and directing them to available resources.  
• Assemble and maintain patient medical records and other documents related to patient care.  
• Troubleshoot equipment.  
• Respond to patient call lights.  
• Keep nursing stations clean and organized.  
• Complete mandatory education and training.  

Minimum qualifications for the ideal future caregiver include:   

• High School Diploma or GED 
• One year of experience in a customer service-related role 

Preferred qualifications for the ideal future caregiver include:   

• Microsoft Office experience 

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/      

Physical Requirements:

• Requires full range of motion, manual and finger dexterity and eye-hand coordination.
• Requires frequent data entry, standing and walking for extensive periods of time.
• Requires normal or corrected speech, hearing and vision.
• Requires some exposure to communicable disease or body fluids.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities